Terms of Service
VillageMetrics – Terms of Service
Last Updated: April 13, 2025
These Terms of Service (“Terms”) govern your access to and use of the VillageMetrics application and related services (“the App”), provided by Wellbeing Applications LLC, a New Jersey limited liability company (“we,” “our,” or “us”). By using the App, you agree to be bound by these Terms.
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1. Purpose of the App
VillageMetrics is designed to help families and caregivers track behavioral, medical, and therapeutic data to support children with neurodevelopmental or behavioral conditions. The App is intended to support—not replace—professional medical, psychological, or therapeutic care. Always consult your child’s healthcare provider before making treatment decisions.
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2. User Roles & Responsibilities
VillageMetrics supports multiple user types, including parents, guardians, therapists, teachers, and other caregivers.
• Parents/guardians serve as primary data controllers for each child profile.
• Contributors may be invited by parents to log behavior scores, journal entries, and other data.
Parents determine who may access or view data, set permissions, and can revoke access at any time.
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3. HIPAA Compliance & Data Security
VillageMetrics is built on HIPAA-compliant infrastructure. We:
• Encrypt data in transit and at rest
• Limit access to authorized users only
• Do not collect advertising IDs or analytics data
• Use HIPAA-compliant partners for voice transcription and infrastructure services
For more details, please review our Privacy Policy.
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4. Data Ownership & Permissions
Parents/legal guardians retain ownership and control of all data associated with their child’s profile.
Contributors provide data voluntarily and grant permission for that data to be used within the App and viewed by those with appropriate access.
Parents can:
• Control caregiver permissions
• Choose how each user is displayed (full name, first name, or anonymous)
• Delete their child’s data at any time
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5. AI Features & Disclaimers
VillageMetrics includes AI features that:
• Transcribe journal entries
• Tag and summarize key insights
• Generate behavior scores
• Offer responses via the “Ask Anything” tool
These features are for informational purposes only and should not be relied on as medical or clinical advice.
Once data is exported (e.g., as a PDF), it is no longer under our control. Users are responsible for managing any PHI shared outside the platform.
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6. Community Insights (Optional)
Users may opt in to share anonymized data to contribute to aggregated insights for the broader VillageMetrics community.
• No names, journal entries, or direct identifiers are included
• Opt-in is optional and can be changed at any time
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7. Account & Subscription
VillageMetrics is free for individual users or small teams.
Premium features (e.g., data export, AI insights, multi-user access) require a subscription.
• Subscription terms (e.g., $119/year) are presented in-app
• Subscriptions renew automatically unless canceled via your app store settings
• No refunds are offered unless required by law
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8. Termination
You may delete your account at any time.
If a parent or guardian deletes their account and they are the sole owner of a child’s profile, all associated data will be permanently deleted.
We may suspend or terminate your access if you violate these Terms.
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9. Prohibited Uses
You agree not to:
• Use the App in a way that violates any law or regulation
• Upload offensive, threatening, or harmful content
• Misrepresent your identity or your role in a child’s care
• Attempt to reverse-engineer, copy, or exploit the App’s code or services
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10. Disclaimers
The App is provided “as is” without warranties of any kind.
We do not guarantee that the App will be error-free, available at all times, or that the insights it provides will be accurate or lead to specific outcomes.
We are not liable for any decisions you make based on the information provided in the App.
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11. Limitation of Liability
To the fullest extent permitted by law, Wellbeing Applications LLC is not liable for any indirect, incidental, or consequential damages, including data loss, health decisions, or therapy/medication outcomes based on App use.
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12. Dispute Resolution
Any dispute between you and Wellbeing Applications LLC will be resolved through binding arbitration under the rules of the American Arbitration Association.
• Arbitration will take place in New Jersey
• Each party will bear its own costs
• The laws of New Jersey govern these Terms
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13. Changes to These Terms
We may update these Terms as our services evolve. If we make material changes, we’ll notify you through the App or by email. Your continued use of VillageMetrics means you accept any updates.
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14. Contact Us
If you have questions about these Terms, please contact us at:
📧 hello@villagemetrics.com